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Warranty Policy

Clear warranty terms to protect every purchase.

1Year

1-Year Standard Warranty

all products carry a 1-year warranty from the purchase date, covering manufacturing defects, signal degradation and connector failure under normal use.

7days

7-Day No-Reason Return

within 7 days of receipt, you may request a full refund for any reason. Customized products are excluded.

15days

15-Day Free Replacement

within 15 days of receipt, confirmed quality issues are replaced free of charge.

Shipping Cost Policy

For returns or replacements within 15 days of receipt, both outbound and return shipping costs are covered by KingKable.

Beyond 15 days, the customer bears the cost of shipping the product back to us, while KingKable covers the cost of returning the repaired or replaced product to you.

Within 15 days

both ways covered by us

Beyond 15 days

return-to-us by customer, re-ship by us

For warranty questions, contact support@kingkable.com or call +86 133 9219 9453. We respond within one business day.

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